Training Courses

2 Day Course - $899

Tailored to your area of expertise

You will learn about

• Interpreting Legislation
• Points of Proof     
• Initial investigation
• Obtaining Witness statements 
• ADVOKATE
• Scene Management
• Search Warrants
• Investigation Notes
• Interview Planning
• PEACE Interviews
• Briefs of Evidence
• Attending Court

1 Day Course - $549 Per Person.

A practical hands on course where you will develop confidence in obtaining witness statements

you will learn about 

• Getting the best from a witness
• Effective Communication
• Hearsay
• 5 Part Statement format
  • Introduction
  • People & Animals
  • Places
  • Account
  • Clarification & Closure
• 10 Point descriptions
• ADVOKATE

1 Day Course - $549 Per Person.

A practical hands on course where you will develop confidence in planning and conducting interviews

 The PEACE model is a widely used across the world by law enforcement agencies. It is a non-adversarial, rapport-based approach to interviewing 

• PEACE Model of interviewing
  • Planning and Preparation
  • Engage and Explain
  • Account Clarification & Challenge
  • Closure
  • Evaluation

1 Day Course - $549 Per Person

This Course is ideal for those new to the parking role or those wanting to get into the industry. Available as team training session or come along and attend one of our scheduled events.

You will learn about 

• Legislation and the Road Safety Road Rules 2017 (VIC)
• Common offences
• Abandoned Vehicles
• Timed areas and marking up a vehicle
• Parking sensors
• Investigation notes and evidence gathering
• Use of photos
• Use of Body Worn Cameras and technology
• Customer Service
• Situational Awareness and dealing with conflict
• Issuing Infringements and the infringement lifecycle
• Patrols around schools
• Local Laws
• Private Parking Agreements

1 Day Course - $549 Per Person

This is the ideal course for all AMO's no matter your experience. Available as a team training session or come along and attend one of our scheduled events.

You will learn about 

• Domestic Animal Management Plans (DAMPS)
• Pet Registration
• Nuisance Animals
  • Barking Dogs
  • Cat Nuisance
• Dog Attacks and Rush
• Dogs Wandering at Large
• Declared Dangerous, Menacing and Restricted Breed Dogs
• Domestic Animal Businesses
• Codes of Practice
• Appointment of Auth officers
• Powers of entry and seizure
• Local Laws
• Impounding of Livestock
• Animal Cruelty
• Situational Awareness and being safe around Animals
• Equipment and PPE

This program is a structured learning opportunity spanning 5 Months. Students attend one day a month and, on each day, learn fundamental basics of being a Local Laws Officer. This is an ideal program for new staff on probation who have limited compliance or enforcement experience. 

• Local Laws
• Animal Management
• Dog Attacks
• Statements and Interviews
• Briefs of Evidence

Completion of this course sets students up for success as they embark in their new career. 

Contact us for further information and upcoming course dates

This 3-month Course across three sessions once a month provides the perfect foundation for someone looking to begin a career as a Council Compliance officer. 

 Across the three sessions, students will learn the basics about 

• Parking
• Local Laws
• Animal Management
• Livestock legislation
• Investigations 
• Time Management
• Conflict Resolution and Situational Awareness.

This program is designed to support new leaders within compliance teams such as Local Laws, Animal Management, Parking, Litter Prevention and Asset Protection.

Staff are always the biggest challenge to for any leader but can be particularly daunting to someone with limited or no experience.

 This program is ideal for Team Leaders and Senior Compliance Officers that may need support in managing staff in a fast paced and complex environment and will give them the confidence to handle situations as they arise. 

This program offers ongoing tuition, with practical guidance to develop as a people leader in the following areas.

• Leadership and Supervision
• Coaching and mentoring
• Managing escalated customer complaints
• Management of underperforming staff
• how to deal with poor staff behaviour
• how to create a positive workplace culture
• Recruitment